My 2017 speed stroller has been well used on trails and gravel roads and recently seemed to be giving my baby a rougher ride than her older sister experienced in the same stroller. After reaching out to customer service for advice (and receiving a prompt reply) I ordered a replacement brake bar. The stroller rides much smoother and the slop in the brake bar (which was causing the brake to suddenly engage in the wheels) is gone. Still love the stroller, the customer service and the fact that the components are replaceable to extend the life of the stroller.
Very positive. Was very pleased that current Brake Bar iteration still compatible with my Indie from 2013 and was able to replace it. Functionality of stroller now completely restored and it work again like new after 7 years. P.S. IMHO - Indie model is great stroller for all year seasons and weather. Big wheels is great.
I bought this to replace a part on my 2008 stroller, which I received as a gift for my first child.12 years and 4 babies later, I still recommend Bumbleride all the time. It still looks brand new, and although I did have to replace the axel, that is only because I switched the tires to the 2009 style because they are easier to refill. The old part was not faulty, just didn't fit the different tire style. Love my bumbleride!